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How long does it take for my record to be reviewed after I upload my forms?Med+Procotor's standard processing time for uploaded documents is 1-3 business days. If you need your documents to be reviewed earlier than our standard processing time allows, you may choose to purchase an expedited review. Med+Proctor's expedited option is ideal if you need your documentation to be reviewed with urgency. Our expedited option ensures your documents are reviewed within 1 hour during our normal business hours, Monday - Friday, 8 am - 5 pm CST.
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What is an expedited review?Med+Proctor's expedited option is ideal if you need your documentation to be reviewed with urgency. Our expedited option ensures your documents are reviewed within 1 hour during our normal business hours Monday - Friday, 8 am - 5 pm CST. This option is available for your convenience at a small fee. To expedite the review of your account, please upload all the documentation to be reviewed on your Med+Proctor account.
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Can I Submit the Forms/ Records I Currently Have?Most schools and universities accept any kind of record/forms like previous high school or four-year college/university, military records or World Health Organization (WHO), or family physician/childhood records. Please note: select schools and universities require that you use their institution specific immunization form. For directives if you are required to use this form please refer to you institution’s immunization/ health clearance requirements. If you are still unsure please reach out to help@medproctor.
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Does Med+Proctor integrate data with Colleague, Banner, eClinicalWorks, or other ERP or EHR?Med+Proctor provides user data only to university and college partners and only at their request as outlined in our Terms of Services. University and College partners can download data securely by SFTP or RESTful services. University and college partners have to parse, sort, manipulate, and store this data on their own. Med+Proctor does not send data to or change data in any software. We keep our data integration services "
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Where do I find the Med+Proctor immunization form?Once you create your Med+Proctor account, you will need to complete all the prompts and then you will have access to the 'Documents' section to download your form. The option to download your Med+Proctor form comes only after you complete account setup. You will need to fill out all required information, then you will have access to the documents section. Login to your Med+Proctor Account Students and Employees should upload documents to the medproctor.
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How do I transfer records to a partner Med+Proctor school?To ensure accuracy we will personally transfer records on your behalf. Please notify Med+Proctor support of your transfer along with the student emails and student ID numbers of each account. You can reach us by emailing help@medproctor.com or reach out to us via LiveChat using the link below. Speak With an M+P Representative In the request please include 1) the originating .edu or student ID and school you'll be transfering records from 2) the school you're transferring to and the .
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How Can I Convert an iPhone or Mobile Photo to a Format That Is Compatible With Med+Proctor?PNG files are always compatible and are the preferred format for all document submissions uploaded to Med+Proctor. Please click here to convert your files to a PNG file. Most iPhone or mobile phone photos and screenshots are saved to your device in the pre-set format of an HEIC file which is not accepted or viewable for review on the Med+Proctor system. MedProctor cannot accept any HEIC files, encrypted or password-protected documents.