Help CenterThe standard processing time for uploaded documents is 48 hours during our normal business hours.
Med+Proctor's business hours are Monday - Friday, 8 am - 5 pm CST. Med+Proctor is committed to providing the best service possible, so we strive to review all documents as quickly as possible.
I need my documents reviewed faster than that:
It is not mandatory to expedite the review of your forms, however, if you need your documents reviewed faster than 48 business hours you can purchase an expedited review. Please note that the expedited review does not guarantee approval of your documents.
How to Purchase an Expedited Review
1. Upload Your Documents
Before purchasing an expedited review, you must upload all the records you want to be reviewed. To do this, go to the documents page of your account and select the "Upload Records" option. Once all the records have been uploaded, you can proceed to purchase the expedited review.
2. Go to Your Status Page
Once you have uploaded your records, you can find the option to expedite your review on your status page. Once your payment has been completed, please allow up to 1 hour for your expedited documents to be reviewed and processed.
You can also enter your contact information to receive an expedited form review and verification. This includes your name, student email, institution, and student ID. Once you do so you will be immediatly directed to purchase your expedited review.
3. Wait For Your Review
Once your payment has been completed, please allow up to 1 hour for your expedited documents to be reviewed and processed.
If you have purchased an expedited review outside of Med+Proctor's normal business hours (Monday - Friday, 8 am - 5 pm Central Standard Time), please be aware that your documents will not be reviewed until the start of the next business day.
4. Check the Status of Your Review
You can check the status of your review by logging into your account and going to your "status page". Your status page will update once your documents have been reviewed and will provide you with information regarding the status of your review. It will indicate any missing items/documentation needed, as well as the verification status of the documents you have submitted.
Contact us via LiveChat or email us for further assistance. Med+Proctor's business hours are Monday - Friday, 8 am - 5 pm CST, to speak to a live representative please contact our team during our business hours.