"Transaction was rejected by gateway" error message. What what does this message mean?
When submitting your info you might be asked to complete the attached page "Upgrade your account" and provide payment information for an MP Pro account.
You can resolve this issue with the following steps.
- If you have submitted payment info and get the "Transaction was rejected by gateway" message then please check your payment info and try again.
- Try signing out of your MP account with the sign-out link or by navigating to https://secure.medproctor.com/account/signout
- Wait for the entire "Upgrade your account" page to load (your browser load animation stops)
- Click the Submit button.