Does Med+Proctor have a phone line?
No, Med+Proctor does not offer telephone support to its users. This is due to federal FERPA and HIPAA regulations. Med+Proctor's support team will never ask you to join a telephone call to discuss your personal private medical records or class hold status.
Due to federal FERPA and HIPAA regulations Med+Proctor does not offer telephone customer support to discuss student medical records or class hold status.
https://studentprivacy.ed.gov/sites/default/files/resource_document/file/ferpa-hipaa-guidance.pdf
For your convenience Med+Proctor offers LiveChat services from 8am - 5pm CST. To reach a live customer support specialist you may email: help@medproctor.com or start a chat with a live customer support specialist using the link below.
https://studentprivacy.ed.gov/sites/default/files/resource_document/file/ferpa-hipaa-guidance.pdf
If you have any questions please contact our support team via LiveChat or email: help@medproctor.com
Med+Proctor's business hours are Monday-Friday 8am-5pm CT.
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