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Is Med+Proctor Affiliated With My University?Med+Proctor is not a part of any college, school, or university: Med+Proctor is a company hired by your institution to handle immunization compliance and to track the onboarding immunization records of students. We are an independent third-party service provider, not affiliated with your institution, that specializes in providing immunization review services. Our services are designed to help your institution ensure that all students have the necessary immunizations before they can attend classes.
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Am I Required to Use Med+Proctor?If your school or workplace has chosen Med+Proctor for their onboarding immunization reporting, then yes, you are required to upload your immunization records to Med+Proctor for immunization compliance. Ensured Privacy and Safety of Your Records: MedProctor utilizes the safest methods available for submitting immunization and health records to your school or workplace. The software meets all US federal safety standards to comply with both HIPAA (Health Insurance Portability and Accountability Act) and FERPA (Family Educational Rights and Privacy Act) regulations.
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What if I Do Not Want to Use Med+Proctor?If your school or workplace has chosen Med+Proctor for their onboarding immunization reporting then you are required to upload your immunization records to Med+Proctor for immunization compliance. What happens if I do not upload my records to Med+Proctor? If you do not meet the requirements of your institution by their immunization compliance deadline, you may be charged fees, fines, or other penalties. These could include registration fines, transcripts being withheld, diploma delays, financial aid being withheld, not being able to register for future classes, student housing being denied, and student services being denied.
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Does Med+Proctor Have a Phone Line?Med+Proctor Does Not Offer Telephone Support Med+Proctor is committed to providing its users with the best possible service, but unfortunately, it does not offer telephone support. This is due to federal regulations such as FERPA and HIPAA, which protect the privacy of our users. Med+Proctor's support team will never ask you to join a telephone call to discuss your health records. We understand the importance of safeguarding your information and keeping it secure.
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How to Contact Med+ProctorContact Us Via LiveChat Chat with a representative for live support from one of our agents today. Med+Proctor offers LiveChat services Monday - Friday, 8 am - 5 pm CST. Contact Us Via Email You can also email us at help@medproctor.com if you have any questions in between business hours and our team will get back to you with assistance as quickly as possible. Follow Us! You can always keep up with our company by following us on Facebook, YouTube, and Twitter!
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How to Chat With a Live Med+Proctor RepresentativeChat with a representative for live support from one of our agents today. Our LiveChat services allow you to speak with a real person in real time about your Med+Proctor needs, our live support team representatives are real people who can assist you with any queries concerning your Med+Proctor account. Med+Proctor offers LiveChat services Monday - Friday, 8 am - 5 pm CST. You can also contact our team via email, email us at help@medproctor.
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Does Med+Proctor Integrate Data With Colleague, Banner, eClinicalWorks, etc.?Med+Proctor provides user data only to university and college partners, and only at their request, as outlined in our Terms of Services. This data is used solely for the purpose of verifying the immunization records of the user and is kept secure and confidential. We never share any user data with any third parties, and all data is stored in accordance with the highest security standards. We take the privacy of our users very seriously, and we are committed to protecting their data.
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"Personal Information Missing"If your account is tagged with "Personal Information Missing" it means that one or more of your uploads is missing your name or date of birth which helps us validate the documents are yours. Please upload your documents with your first and last name included on them so that our staff can properly review and verify your medical information!