Help CenterYour full name is not on the screenshot you submitted.
To obtain official immunization documentation, please return to your MyChart account and find your immunizations. At the top of the page with your immunizations, click on the printer icon. It will generate a PDF document that will show your name, date of birth, and immunizations.
If you prefer to send only the immunizations requested, you can click ‘View Details’ on the required vaccinations and click on the printer icon there. Please save those documents and resubmit them to your account.
If you submitted a screenshot of your titer results, please find your titers on your MyChart account again. On your lab test, click on the printer icon, and it will generate a PDF document that will show your name, date of birth, and titer test results. Please save those documents and resubmit them to your account.
If you have any questions please contact our support team via LiveChat or email: help@medproctor.com
